Our aftercare

Comprehensive, free aftercare is crucially important when you choose a hearing solution. Because, unlike a pair of glasses, you can’t just put them on, walk away, and hope to get the best from them. You will need the ongoing care and support of a dedicated hearing aid audiologist.

What you can expect

When you choose Amplify Hearing to provide your independent hearing solution, you have the peace of mind of knowing you’ll receive comprehensive aftercare for the lifetime of your hearing aids, absolutely free. So you get the most out of your hearing solution.

60 day money back guarantee

All our hearing solutions come with a 60 day money back guarantee because we appreciate that you need to try it out in all listening environments, so if you’re not entirely satisfied, you can simply return your hearing aid to us for an exchange or full refund. (The hearing aids need to be in original condition, and returned with all packaging and accessories).

Up to 5 year warranty

We offer up to 5 years’ warranty as standard on all our hearing aid solutions, the best you will find from any hearing aid provider, in the unlikely event that a manufacturer’s repair is needed.

Free annual hearing test

We recommend having your hearing checked every year so we can make any adjustments to your hearing aids if your hearing changes. Hearing tests and ear health check ups annually are free as a valued Amplify Hearing patient.

Free servicing

Getting the optimum performance from your hearing aids is as important to us as it is to you. That’s why we provide free servicing of your hearing aids for their lifetime. As part of our service, you are entitled to free follow-up appointments, annual hearing health care check-ups and cleaning of your hearing aids.

Comprehensive patient support

Our patient support team are always on hand to answer any queries or concerns you might have, either in your local practice, by phone or by email. Simply contact us for free advice on how to use your hearing aids, maintenance and cleaning of your hearing aids and replacement batteries.

We can even provide you with remote care assistance for your hearing solution, by phone or video call with one of our audiologists if you need it.

Find your local practice

We have over 400 practices across the UK, with a growing network and more practices opening all the time.

Find your nearest Amplify Hearing practice and arrange to see your local, fully HPC registered and qualified audiologist. Our hearing care professionals will build a relationship with you, taking the time to make sure you get the very best advice and the most from your hearing aids. When we talk through your hearing options with you, you’re guaranteed to receive unbiased hearing advice you can trust.